Frequently asked questions

Yes! We will always have a free version of our app to support the fight against violence towards women and girls. We do offer an upgrade within the app to Hollie Guard Extra, this gives you 24/7 protection from a police-approved monitoring centre based in the UK.

You can download the app from your smartphone’s app store. It is compatiable for most modern smartphone’s.

To access the Hollie Guard app, you have two options:

1. Email and password login:

• Enter the email address associated with your account.
• Select the “login” button.
• Provide your chosen password.
• Click the “login” button.

Alternatively, if you prefer using your mobile number:

2. Mobile number and pin login:

• Simply select the “Login with phone instead” button located beneath the login button.
• Enter your country calling code.
• Input your mobile number (excluding the (0)).
• Click the “login” button.
• Enter the 4-digit pin code you’ve set up.
• Press the “login” button.

Hollie Guard is funded through the Hollie Gazzard Trust, which means any money made through upgrading to Hollie Guard Extra goes directly to the Trust and helps support the reduction in violence towards women and girls.

If you have an emergency, hold that button down for five seconds to raise an Alert.

Of course. You can use the free version forever or purchase a monthly or yearly subscription. Once the subscription expires you will be moved back to the free package.

No – you can pick and choose what is shared within the app. Your privacy is our priority. We only use your location data when you raise an Alert or share Journey details, and this data is only available to your choosen Emergency Contacts or the 24/7 police-approved monitoring centre if you are a Hollie Guard Extra customer. We will never share data with 3rd party companies.